Ordering Worktops – Let us guide you.

The following notes explain the process of purchasing your new kitchen worktops – from quote to completion.

Step 1. Getting a Quote

In order to provide you with an initial quotation we will need the following simple information:

1. Your preferred material – Quartz, Corian, Granite etc.

2. Your preferred colour, or name of material from the getquartz website – or an idea of which shade you prefer (white, black, grey etc)

* Please note – colour choice can be changed after your original quote, or later in the process.).

3. Your dimensions / measurements

* Please note – these do not have to be exact at this stage – read the “Providing Your Dimensions” section below for more on this.

4. Detail of any cut-outs required – for hobs, taps, electrical sockets etc.

* Please note – measurements for these are not required at this stage, they are taken when we come and “Laser Template” your worktop area. Read more about this below.

5. Your name, address, contact number, and contact e-mail address.

Providing Your Dimensions / Measurements

As part of a new kitchen

If your worktops are going in as part of a new kitchen, you will often have a detailed kitchen plan (provided by a kitchen studio / designer) that will give an accurate representation of the worktops required.

Please note….Some kitchen showrooms and studios, and a lot of the national kitchen / diy chains will often charge you much higher prices for an often inferior worktop, adding a large potential profit in for themselves. Always request a quote direct from a kitchen worktops supplier such as ourselves to save yourself money – often up to £1000.

What if I don’t have a kitchen plan?

No problem – You’re not expected to have a formal kitchen plan as you might simply be replacing or upgrading some existing worktops. If you don’t have a detailed kitchen plan you can easily record the dimensions yourself on a piece of paper. All you need is a pen (or pencil) and a tape measure.

Draw out a rough sketch of your layout and write the dimensions in millimeters (mm) in the relevant places. See our simple example below.

Sending Your Dimensions

The easiest ways to send us your dimensions and obtain a quote are by email or by using our online quotation form. We usually come back to you with a price within 24 hours (often same working day).

Upon receipt of your initial quote you might have further questions so our staff are always available via email and telephone to discuss arrangements and ensure you are 100% happy with the quote provided.

Step 2. Placing Your Order

Once you are happy to proceed, we will process your order and book a date for “Templating” that fits within your preferred schedule. For example, we may have to arrange scheduling around the installation of your new kitchen. We take a small (£100) deposit at this stage.

You can also request samples of material at this stage, in order to help you make a final choice on colour. Small samples can be sent to an address of your choosing – simply ask a member of staff, or larger samples can be brought by the template.

Step 3. Templating

One of our Laser templating team will arrange to visit you in order to take a complete and accurate “Digital Laser Template”. The purpose of templating is to provide 1/10th millimeter precise measurements so that your final worktops fit absolutely perfectly.

Please Be aware – a lot of companies offer what they call a “1 day installation” or “made on the day” service in which they will bring along a slab of material in a van, template your installation area and then actually fabricate your new worktops in either your front or rear gardens. This is as unpredictable, messy, and as dangerous it sounds – not to mention the sub-standard results that are produced.

Precision templating is key to ensuring your installed worktops are perfect and will last for many years to come. The process takes less than 1 hour after-which our templating professional will email your completed digital laser template to our factory for immediate fabrication of your worktops. A second “template” payment (50%) is now required to fabricate your worktos to your bespoke requirements.

Once fabrication is complete, we return (usually within 3-4 working days) to install your new worktops.

Step 4. Installation

A time and day suitable to you will be arranged for our installations team to visit and make final installation of your new worktops. Now you’re free to enjoy the pleasure of your brand new, professionally fitted worktops and can enjoy them for many years to come due to our 10 year warranties and quality of work guarantees, provided with installation. Only now will the balance payment be required.

Contact us for any further help and to get a quote

If you have any questions relating to the process of having your new worktops installed, please call us on 01704 533994 or send us an email to mail@getquartz.co.uk Our team are always happy to help.